Privacy Policy
Privacy Policy
Last updated: March 15, 2025
Welcome to Aquatic Jakarta Pet House. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://aquatic.jakartapethouse.com.
Information We Collect
We collect information you voluntarily provide, such as your name, email address, phone number, and shipping address when you place an order, subscribe to our newsletter, or contact us. We may also collect technical data, including IP address, browser type, operating system, and pages visited, via cookies and similar technologies.
How We Use Your Information
- Process and fulfill orders, including shipping and customer support
- Send order confirmations, shipping updates, and promotional emails (with your consent)
- Improve our website, products, and customer experience
- Respond to inquiries and provide technical support
- Comply with legal obligations and enforce our Terms & Conditions and Disclaimer
Sharing of Information
We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist with payment processing, shipping, email delivery, and IT support — only to the extent necessary and under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights, safety, or property.
Cookies and Tracking Technologies
We use cookies to enhance site functionality, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. For more details, see our Privacy Policy.
Your Data Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us at support@aquatic.jakartapethouse.com.
Security
We implement industry-standard security measures, including encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available at https://aquatic.jakartapethouse.com/privacy-policy. We encourage you to review it regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our privacy team at support@aquatic.jakartapethouse.com or visit our Contact Us page. You may also learn more about our mission and values on our About Us page.